So you're going through a messy
divorce and you want to hire a private eye to dig up the dirt
on your spouse to work over your ex in court.
That's not the kind of case Confidential Investigations, a
Hayden private investigation firm, handles.
"If you just want to steamroll them and crush them into
the ground like a used toothpick . . . we don't do that,"
said Phillip Thompson, investigator.
What they do is seek out the truth in the interest of justice,
particularly in cases involving children, says Thompson and
his business partner and company founder "Erin."
While Thompson is the front man, the guy who puts the public
face on the firm, Erin works behind the scenes, often doing
undercover work. He prefers that his last name not be used.
His business card says simply, "Erin."
"Endangerment of kids, these are the cases we go after
full on," Erin said. They investigate child custody disputes,
track down parents who take their children and run, locate
runaways and transport teens to special "tough love"
schools.
Confidential Investigations worked one case where a father
was concerned that his wife was using drugs. An undercover
investigator followed her into a gay bar where she worked
and to a party afterwards and videotaped her smoking dope
at both places. "That's not something you want to have
around your 2- to 4-year-old," Erin said.
Thompson tells of another case involving a woman in California
with three children. Her ex-husband, who lived in Idaho, owed
$53,000 in back child support. He claimed to have no job and
no assets. The detectives discovered he had a nice house and
car, a boat and a business. They forwarded the information
to the woman's attorney.
"The principal goal in the custody cases is what's in
the best interests of the child. We don't take cases where
we don't have parents who are ready to reconcile," Erin
said. And while not all cases end with reconciliation, clients
have to be open to it, he said.
Besides cases involving children, the firm does background
checks for employers and churches, works on criminal defense
cases and locates missing persons. They had one case in which
80-year-old parents hadn't seen their transient son for 25
years. It took three months, but they were able to locate
him.
"I still remember telling the mother, 'I've got a phone
number, you need to call this right away,' " Erin said.
Erin started the firm in 1997, part time at first. He spent
six years in the Air Force, in law enforcement. When he got
out he started a logging business. It got to be too much work
and took too much time away from his family. He started doing
some investigative work for attorneys part time. By 1999,
he was doing investigations full time.
Thompson got into the business because he needed a private
investigator. "There were questions going on about my
wife, so I hired Erin," he said. Thompson owned an executive
recruiting business and had worked as an auditor in the Army,
jobs requiring investigative techniques.
"At one time Erin was working on a financial case. That's
my forte. I helped him on that project. Then there was the
tractor repossession (case). Pretty soon I'm working part
time for him, and I don't know it." Thompson officially
joined the firm in May.
Besides Erin and Thompson, there are three others who work
for the firm. Erin, besides working in the field, aligns strategy,
gives direction and manages cases.
"I run strictly on facts and information," Erin
said.
"I like to hobnob with the Chamber of Commerce. I like
people," Thompson said. "We have the same business
philosophy, but we have different tools."
They are selective about the cases they take on and demand
complete honesty from clients. "It's written into our
contract that if they mislead us, provide us with less than
full information, we're done. I'm kind of like a human lie
detector. I can spot a liar 100 miles away," Erin said.
Private investigation involves some tedium and boredom –
searching public records, spending hours viewing videotapes
or sitting on surveillance. "Pretty soon you know the
neighbor's dog better than your own," Thompson said.
But the job has its reward in the results: finding that missing
person, seeing a teenager turn his life around or having a
judge award custody to their client.
The best part? "When justice is served," Thompson
said.
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